Refund policy

Returns & Hygiene Policy

For hygiene and infection-control reasons, all lash products are final sale and cannot be returned or exchanged once the packaging has been opened or the seal has been broken.

We can only accept a return if the original product packaging is completely sealed, unopened, and unused.

Please carefully check your order before opening the packaging. Once opened, we are unable to accept returns or exchanges to ensure the health, safety, and hygiene of all our customers.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the product and packaging, and we’ll be happy to assist.

Thank you for understanding and helping us maintain the highest hygiene standards for everyone. 🤍